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Privacy Policy - Proxiio Global Solutions Pvt. Ltd.

Last Updated: November 21, 2023

Proxiio Global Solutions Pvt. Ltd. ("Proxiio," "we," "our," or "us") is a global company headquartered at 2nd Floor, S&A Tower, Plot No 5,6 & 7, Udyog Vihar Phase IV Gurugram, Haryana, India – 122015. At Proxiio, we are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines our practices for collecting, using, sharing, and safeguarding your personal information, when you use our services. Please take a moment to review this policy to gain insight into how we manage your data. This policy was most recently updated as on the date mentioned above, to maintain its relevance and alignment with the continually evolving landscape of privacy and data protection.


This Privacy Policy is applicable to all websites, domains, and services owned by Proxiio, as well as those operated by our wholly-owned subsidiaries (collectively referred to as "Proxiio services"). In some instances, specific Proxiio services may have supplementary privacy policies or statements that complement or take precedence over this Privacy Policy. Additionally, this Privacy Policy extends to the personal information of Proxiio's customers, employees, business partners, former employees, and job applicants, regardless of whether the data is collected online or offline, unless contractual agreements specify different requirements.

Collection of Personal Information:

Proxiio collects personal information, which includes data that can identify an individual or facilitate their identification. This data encompasses information such as names, addresses, phone numbers, email addresses, and other private attributes. We collect and process personal information in accordance with applicable laws and regulations, providing proper notice and obtaining required consent, when necessary.

We may acquire personal information through various channels, including when individuals purchase our services, request information, apply for employment, participate in events, or engage with us through various communication channels such as email, webinars, and direct interactions. These interactions, whether online or offline, are conducted in compliance with legal requirements and guidelines from data protection authorities.

Use of Personal Information:

At Proxiio, we will only use your personal data fairly and where we have a lawful reason to do so. We use your personal information for various purposes, including:

  • Fulfilling Your Transaction Request: When you request services, callbacks, or specific marketing materials, we use your personal information to fulfill your requests. We may also share this information with entities involved in fulfilling your request, such as Proxiio's group companies and business partners. Additionally, we may contact you for customer satisfaction surveys or market research purposes, subject to applicable laws and regulations.
  • Personalizing Your Experience on Our Websites: We utilize the information we collect about you to provide a personalized online experience. This may involve offering content tailored to your interests and enhancing website navigation.
  • Providing Support: Your personal information may be used to support Proxiio products or services you've obtained from us. This may include information related to you, your organization's employees, customers, partners, or suppliers. The handling and processing of this customer data are governed by the applicable terms of use or other agreements between you and Proxiio.
  • Marketing: The information you provide to Proxiio, as well as information lawfully collected about you, may be used for marketing purposes. We provide you with the option to opt-in to Proxiio marketing, and you can choose not to receive marketing materials by following the provided unsubscribe instructions or contacting our Global Privacy and Data Protection Office.
  • Recruitment: When you submit information directly to Proxiio for job applications or inquiries, we may process this information to address your inquiry or consider you for employment purposes. Proxiio may also share your information with third-party recruiters or staffing agents. We recommend reviewing the privacy policies of third parties to whom you provide your information.
  • Monitoring or Recording of Calls, Chats, and Other Interactions: Proxiio may monitor and, in some cases, record online interactions, such as calls or online chats, for staff training, quality assurance, or to retain evidence of specific transactions or interactions.
  • Use of Information in the Social Computing Environment: Proxiio provides social computing tools on its websites, enabling collaboration among registered members. These tools include forums, wikis, blogs, and social media platforms. When using these tools, you may be asked to provide personal information, and additional privacy statements may be provided to specify data collection and handling practices. Any content you post in these social computing environments is subject to the terms of use of the respective platforms, their privacy policies, and guidelines for content removal. Be aware that the content you post may become broadly available to others inside and outside Proxiio.
  • Protect the Rights and Property: We may share your information to protect the rights or property of Proxiio, our business partners, suppliers, clients, or others when there are reasonable grounds to believe that such rights or property have been or could be affected. Additionally, we may disclose personal information as required by law or to comply with judicial proceedings, court orders, law enforcement, or legal processes.

How we protect your personal data:

We implement appropriate technical and organizational security measures to protect your personal data against any unauthorized or unlawful processing and against any accidental loss, destruction, or damage. We have robust information security management systems in place to protect your personal data.

Sharing of Personal Information:

Proxiio does not sell, rent, or lease your personal information to others. However, as a global organization with cross-border operations, we may share your information within the Proxiio organization and transfer it to countries worldwide where we do business. This sharing and transfer of information are conducted in accordance with this Privacy Policy and Proxiio's internal policies, ensuring a consistent level of protection for personal information.

We engage service providers, suppliers, and business partners in various countries to manage and support our operations, provide services, deliver solutions, and process information on our behalf. We require these entities to handle personal information and other confidential data consistently with Proxiio's policies.

In specific circumstances, Proxiio may decide to sell, buy, merge, or reorganize businesses in some countries. Such transactions may involve disclosing personal information to prospective or actual buyers or sellers. Proxiio seeks appropriate protections for information in such cases.

Please be aware that under certain circumstances, personal information may be subject to disclosure to government agencies as required by law or to protect the rights or property of Proxiio, our partners, suppliers, clients, or other entities.

Choices and Privacy Preferences:

While registration is not mandatory to access Proxiio websites, specific materials and information may necessitate your subscription. In such scenarios, we may collect personal information, including your name, phone number, email address, or other data provided by you through online forms, requests, or online communities.

You can make and modify your choices regarding subscription and general communications at various data collection points, within your account preference settings, or by following unsubscribe instructions provided in emails. Please note that these choices do not apply to communications essential for administering business relationships, such as contracts, support, or other non-promotional communications.

International Data Transfers:

Proxiio acknowledges and respects the varying national laws and obligations related to cross-border data transfers. When transferring personal information outside the country of collection for the purposes identified in this policy, Proxiio complies with applicable laws and regulations. In shaping our privacy policies and standards, we adhere to major privacy and data protection principles and frameworks worldwide. Information Security, Accuracy, and Retention: Security is a top priority at Proxiio, and we have implemented administrative, technical, and physical safeguards to protect personal information and maintain its accuracy and integrity. We hold our third-party data processors to the same high standards of information security and management.

We retain personal information only as long as legally required or permitted by applicable laws and regulations. Proxiio respects your privacy rights, and upon your request, we will cease using your personal information, unless legally required to provide contracted services, comply with legal obligations, resolve complaints and disputes, or enforce our agreements.

Access to Your Personal Information:

Proxiio has implemented technology, management processes, and policies aimed at maintaining data accuracy. As required by applicable laws, we provide individuals with reasonable access to the personal information they have provided to us. You have the ability to review and correct your data or request anonymization, blockage, or deletion where applicable.

To protect your privacy and security when requesting access, we will take reasonable steps to verify your identity, such as requiring a password, a multi-factor authentication, user ID, passport number, or unique personal identifiers. For access requests, please contact the Proxiio Global Privacy and Data Protection Office.

Dispute Resolution:

We are committed to resolving any privacy-related complaints or concerns you may have about your privacy or the collection and use of your personal information. Please send privacy-related complaints, access requests, or other inquiries to

Children's Privacy:

Proxiio does not knowingly collect or use personal information from children under the age of 13. We do not knowingly allow children to communicate with us or engage our services. While we take the privacy of children seriously, the nature of our industry is not appealing to children. If you are a parent or legal guardian and become aware that your child has provided us with information, please contact us, and we will work with you to address this issue.

Cookies, Web Beacons, and Other Technologies:

A cookie is a file containing information stored on a visitor's computer, provided by their browser upon returning to a website. Cookies and local storage capabilities help us identify visitors, track their website usage, and understand their preferences. Visitors have the option to control cookie placement; however, refusing cookies may affect website functionality.

Some browsers provide a "do-not-track" feature, but there's no universally accepted definition or measurement for "do-not-track." Our website does not currently recognize or respond to browser-initiated "do-not-track" signals. While this does not affect user cookie control, more information can be found in our privacy policies regarding the use of these technologies.

Proxiio's website may embed content from third-party sites, and sharing content through social networks is possible upon your request. Such actions may result in additional cookies being set by third-party sites. We do not control third-party cookies and recommend reviewing their privacy policies for further insights. For questions regarding our use of specific cookies, please email

Online Advertising:

Proxiio may use third-party advertising systems to promote content on our website. These services often employ cookies and pixel tags to provide targeted advertisements based on your activities and interests. While we do not permit third-party advertising on our site, we utilize external sites for advertising our products and services. Additional details about their privacy policies and practices are available on these third-party sites.

External Links:

Proxiio services may include links to third-party applications, products, services, or websites for your convenience and information. We do not control the privacy practices of these third-party sites, which may differ from ours. We do not endorse or make representations about third-party sites and their privacy practices. Personal information you provide to or that is collected by these third parties is not governed by this Privacy Policy. We recommend reviewing the privacy policies of third-party sites before allowing the collection and use of your personal information.

We may also offer social media features enabling you to share information with your social networks and interact with Proxiio and its group companies on social media sites. Your use of these features may lead to the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites you interact with to understand the information they may collect, use, and share.

Notification of Changes:

We will notify users when this Privacy Policy is updated or materially modified by posting a notice at the top of this page. If we intend to use your personal information differently from what was stated at the time of collection, you will be notified, and you will have the option to consent to or decline such use, subject to legal and contractual provisions.

Inquiries and Contact:

At Proxiio, we value your opinion. If you have any questions about this Privacy Policy or our privacy practices, or if you need to contact us regarding your personal information, you can reach us by email at Individuals residing within the EU, UK, and Switzerland seeking further information, guidance, or advice can also reach out to their local privacy authorities. We treat your requests and complaints with confidentiality and aim to resolve them in a timely and appropriate manner. Your privacy and data protection are of utmost importance to us.

By accessing Proxiio's services or websites, you acknowledge that you have read and comprehended this Privacy Policy and agree to the collection, use, and sharing of your personal information in line with this policy. This comprehensive Privacy Policy reflects our commitment to protecting your privacy and personal information. If you have any questions or concerns, please do not hesitate to reach out to us.